Samsung sends Galaxy Note 7 users fireproof boxes for returns (VIDEO)
Samsung has given up on the Galaxy Note 7. Now Samsung has to get all those exploding phones back before more of them catch fire.
How does Samsung get them back? People can't just take something that has a known tendency to randomly shoot smoke everywhere and stick it in any envelope, right?
Right — thus this fireproof, thermally insulated box-within-a-box-within-a-box, complete with safety gloves to wear while handling the phone.
You put the phone in a static shield, then put that inside a box, then you put that box inside of a box, then you wrap the whole thing in a thermally-protective casing that, at the very least, should minimise the damage caused by any batteries that pop in transit. Even with all that in mind, the exterior box explicitly states that it’s not allowed on planes and that it should only be transported on the ground.
So why the gloves? According to Tom’s Hardware, the flame resistant layer is coated in a ceramic fibre that some people might irritate some people’s skin.