Windows 10 update broke webcams
Microsoft has apologised for the way that the Windows 10 Anniversary Update broke many webcams, despite the company's lengthy testing process for the update.
The major update to Microsoft's flagship OS accidentally disabled many USB-connected webcams, including popular models such as Logitech's C920. It is the latest unintended side effect of the software update, which has also caused some devices to freeze up.
Feedback on Microsoft's community forums suggests the issue is affecting both consumers and enterprise users.
Microsoft expects to release a fix through Windows Update in September, but unlike the freezing bug, there is no official workaround, so for the meantime users will need to settle for Microsoft's apology and its explanation of what went wrong.
The Microsoft representative also apologised for failing to communicate these changes after its initial testing with partners and members of its Windows Insider program this January, and has promised better documentation in future."We worked with partners to make sure their applications continued to function throughout this change, but we have done a poor job communicating this change out to you guys. We dropped the ball on that front, so I'd like to offer my apologies to you all,"
Mike M from the Windows Camera Team wrote on the company's Windows Dev Center forums.